Process Analytics
Why do you need Process Analytics (PA) for your business?
- To know how your business actually operates in all the cases.
- To visualize the flow of work through the process stages and see the delays, bottlenecks, outliers, and even items moving backward.
- To measure how much time the parts of your process take & calculate time related costs.
- To search the patterns of Process data which remains a key functionality of any IT system.
- To receive the alert about the important process violation right after it happens, not in the next monthly report.
How does Process Analytics Works?
- Collect high-fidelity time-series data from a diversity of sources - agnostic to system, standard, language, frequency, delivery speed, format or device. Store & connect all the data points centralized both time-series and event-based data in real time.
- Search & Analyze from historical & real time information to investigate intermittent issues, troubleshoot equipment failures, compare current vs. past production performance and measure new-plant startups against existing facilities.
- Visualize the information as per priority. Create context. Highlight salient points. Customize content to different audiences. Translate information to visualize KPI/dashboard on virtually any device - tablet, phone, laptop.
- Share, Collaborate within business operation to build a more creative and innovative organization - through the strategic and targeted exchange of information.
- Gain business operation intelligence to stay ahead. Each step leads to a deeper understanding of what's been done and what's currently happening - enabling organizations to transform from reactive to proactive decision making.
Benefits of Process Analytics:
- End-to-end process visualization: Visualize the flow of your work through the process stages and see the delays, bottlenecks, outliers, and even items moving backward.
- Customer journey visibility: Gain insight to your “as-is” customer processes. Understand challenges and discover special cases. Use this insight to make improvements that will increase customer satisfaction.
- Reduced time and manual effort: Eliminate manual process evaluation, delivering faster time to value on your process improvement initiatives.
- Compliance risk management: Receive alerts when rules set in place are broken, and follow up immediately to ensure that it won’t happen again.
- Continuous improvement: Process improvement never stops. Automatically monitors process performance in near real time, to assist in triggering remediation processes, or RPA technologies.
- Cost reduction: Drive down the cost of process evaluation and make it easy to identify high value improvement opportunities.